Banking Operations Excellence
London Business Training & Consulting
Key Information
Campus location
London, United Kingdom
Languages
English
Study format
On-Campus
Duration
1 week
Pace
Full time
Tuition fees
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Application deadline
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Earliest start date
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Introduction
This course shows why and how processes, process design and strategy should continuously be aligned. It demonstrates how innovation is a key factor in banking operations.
This course explains why banks have to adapt to the new world of finance.
The course will wrap with a summary of the key learning points, followed by an action planning exercise with a view to apply the acquired knowledge and skills immediately upon your return to work. Post-course support is also available in relation to the implementation of your action plan, up to six (6) months following course completion.
Agenda
Banking Operations – Process Governance
The opportunities for improvement
Continuous improvement tools
The cost imperative
Process performance indicators
Banking Operations – The Role of Innovation
Key concepts in innovation
Recent innovations in banking
Product innovation
Agile design thinking
Online Banking
Trends that will change the banking industry
The growth of “non-traditional” banks
Green Finance
Fintech
Agile Banking
Agile operating models
Agile working in a bank
The Agile transformation
Course Review
Summary and recap of key learning objectives
Action Planning
Target Audience
This course is suitable for:
- Managers who wish/need to broaden/deepen their knowledge of the factors affecting banking operations.
- Those who wish to gain a more comprehensive insight into banking operations.
Learning Outcomes
Upon completion of this course, you will:
- Learn how strategy is executed through effective and efficient processes.
- Examine why innovation is so valuable to banks.
- Understand the key drivers of the new world of banking.
- Implement an Action Plan at your workplace using the knowledge and skills acquired through the course.