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Courses in Customer Relations in Canada

A course refers to a specialized study program. It usually takes place on campus but can be delivered online. Courses are popular for people who want to get specific knowledge in one subject. Customer relations programs can help students learn what they need to work in retail or other customer-based positions. Courses in a program may cover topics that include consumer behavior, communications, m… Read More

A course refers to a specialized study program. It usually takes place on campus but can be delivered online. Courses are popular for people who want to get specific knowledge in one subject.

Customer relations programs can help students learn what they need to work in retail or other customer-based positions. Courses in a program may cover topics that include consumer behavior, communications, marketing, customer relationship management, sales and retail management.

Course in Customer Relations in Canada

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Mississauga, Canada

This diploma is a 24-week program delivered in-class. The College has included an additional 12 weeks to allow for illness, vacations, and other course interruptions. The prog ... +

This diploma is a 24-week program delivered in-class. The College has included an additional 12 weeks to allow for illness, vacations, and other course interruptions. The program is therefore required to be completed within 36 weeks. Diploma admissions are on a rolling basis. This diploma program will enable you to deal with customers and their needs. You will learn how to provide excellence in service, learn about communicating effectively, and handling difficult customers proficiently. As a Customer Service Representative, you will be working in a call centre environment providing insight and solutions to queries, account information, and general services questions that customers may raise. You will also be responsible for promoting products and promotions and increasing the sales of these products and services to current and prospective customers. -
Courses
English (Canada)
Sep 2021
Campus
 

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