Course: Assert yourself as responsible

November 5 - 6, 2019

Assert yourself as responsible

Develop the keys of relationship management

General informations

Goal

At the end of this training, participants will be able to:

• to develop their legitimacy and establish their authority vis-à-vis employees and the hierarchy,
• to develop leadership by accompanying change,
• to take charge of the keys of relationship management,
• to implement a differentiated management.

Prerequisites

No specific prior knowledge required.Markus Spiske / Unsplash

Program

descriptive

To develop its legitimacy and to establish its authority

• Identify the sources of its legitimacy and how to exercise its authority
• Build legitimacy based on value added
• Become aware of his positioning difficulties between his hierarchy and his team

Develop your leadership by accompanying change

• Analyze the origin of resistances to change: beliefs and fears
• Conduct interviews to lift resistances

Take charge of the keys of relationship management

• Integrate the model of the Relational Types
• Profiler his professional entourage
• Implement communication strategies adapted to the type of interlocutor

Implement differentiated management

• Motivate with Relationship Types
• Managing Conflicts with Relational Types
• Assert yourself as responsible with the Relationship Types

Further information

Teaching method

Pedagogy is based on:

• an alternation of contributions, exercises, self-diagnosis and exchange workshops,
• scenarios based on the learning cases.