Learn to resolve organizational conflict and build team consensus with Brenau University's 100% online Negotiation, Mediation and Conflict Resolution Certificate. Supplement your bachelor's, master's or doctoral degree with specialized study and gain a valuable competitive advantage in the job market by building skills that apply to a range of industries.

El aprendizaje de este curso permite que quienes representan a las organizaciones de empleadores y de trabajadores adquieran las competencias, los conocimientos y las capacidades que les permitan prevenir los conflictos laborales y lograr resultados y acuerdos que satisfagan los intereses de todas las partes.

This course deals with interpersonal conflicts, causes, coping strategies and conflict resolution from a social psychological point of view.

The Program on Conflict Analysis and Resolution at Sabancı University is the only Master’s program of its kind in Southeastern Europe, taking a regional lead in training a new cadre of conflict resolution specialists and peacemakers from Turkey and countries around the world. Initiated in Fall 2000, the Master’s program in Conflict Analysis and Resolution has the following goals and objectives: Presenting students with an analytical perspective that will enable them to define objective parameters as well as the perceptual and psychological context of conflicts. 

The student will recognize the wide range of tools used to solve conflicts without having to go to court. You will gain theoretical knowledge, principles, values ​​of alternative justice. Analyzing with a critical sense, issues of convenience, effectiveness and benefits of applying procedures such as negotiation, mediation, or arbitration, to reaffirm, restore and preserve human rights, as a way to establish and ensure the civil rights of citizens .

This course deals with interpersonal conflicts, causes, coping strategies, and conflict resolution from a social psychological point of view.