Message from the CEO

CSM Academy International was established in April 2005. It offers Service Management related education programs that are enhanced through our linkages with several overseas Universities and Organizations that are renowned for their specialist courses in the service arena. We have also been awarded a 4 years EduTrust Singapore award in August 2017.

We recognize the fact that academic program offerings are in abundance and hence want to be able to address the needs of the Service Industry whereby there is hardly any academic service diplomas or degrees. The service industry now amounts for more than half of a country’s GDP in this region and hence the message becomes clear that Excellent Customer Service is now the key to a competitive advantage in a business.

Service is everything to the success of your organization regardless of the nature of your industry, be in Healthcare, Hospitality, Tourism, IT and even manufacturing.

Good Customer Service is not just the duty of the frontline staff. It should permeate throughout the organization whereby senior management has to believe in it and walk the talk in order to create a service culture in the company, thus, our service management programs from certificate to master levels would cater to the entire company needs in all sectors.

We are committed to providing a high standard of service by promoting an environment conducive to student learning. We have developed transparent redress policies that were disseminated to our students and conveyed in our communication channel in the student handbook, website, etc to assure them that their welfare is also taken care of besides their study needs.

Our lecturers and tutors are selected based on their subject expertise, experience and dedication. We have more than 61 full-time and/or part-time academic staff including an overseas pool of 16 lecturers/professors/associate professors from our partner Universities, who fly in to conduct intensive lectures on a regular basis for the Bachelor and Master programs. Out of 61 Academic staff, a panel of 11 Singapore Registered Nurses takes the leading role as part-time nurse educators to train our students in the Certificate III in Aged Care Work, Certificate in Therapy Services and Nursing courses. We spare no efforts to provide what is best for our students in their aspirations to achieve their dreams and ambitions.

Chief Executive Officer (PEI Manager)

CSM Academy International

Our Vision

To be the Premier Educator for Service Excellence

Our Mission

To Inspire Passion for Service and Contribution to Society through Excellence in Continuous Education

Our Values

Responsibility, Integrity, Passion and Excellence (RIPE)

Our Culture

An Open and Conducive Learning Environment, With Mutual Respect and Professionalism to Build A High-Performance Organization

Programmes taught in:
English

This school also offers:

Advanced Diploma

CSM Academy International

Students can be admitted to the course either on the full-time or part-time basis. The DipBA curriculum comprises 120 credit points over 6 modules and 3 of these modules ... [+]

Students can be admitted to the course either on the full-time or part-time basis. The DipBA curriculum comprises 120 credit points over 6 modules and 3 of these modules (20 Credit points each) are foundation modules.

“Students are required to select 3-course modules (20 Credit points each) from the 6 modules available. selection of modules is subject to the availability of modules conducted in that term.

Course Duration Full-time: 8 months (3-hour lessons/day, 5 days/week) Part-time: 12 months (3-hour lessons/day, 3 days/week) Course Structure

There are a total of 6 modules have to be completed and passed for the award of the Advanced Diploma in Business Administration.

... [-]
Singapore
July 2019
English
Full time
Part time
8 - 12 months
Campus
Read more in English
CSM Academy International

Our Advanced Diploma in Digital Media is a practical course that focuses on advanced skills to boost the portfolio of students from our Diploma in Digital Media, as well ... [+]

Our Advanced Diploma in Digital Media is a practical course that focuses on advanced skills to boost the portfolio of students from our Diploma in Digital Media, as well as of working professionals.

Course Duration Full-time: 9 months (3-hour lessons/day, 5 days/week) Part-time: 9 months (3-hour lessons/day, 3 days/week) Course Structure

There are a total of 8 modules have to be completed and passed for the award of the Advanced Diploma in Digital Media.

Course Learning Objectives

This module gives students opportunities to cherry pick their preferred area in the digital media and work on it in a structured way to develop a project as a masterpiece in their portfolios for employability based on a mixed-media generalist approach which covers key areas in digital film, animation, visual effects, motion graphics, and web development.... [-]

Singapore
July 2019
English
Full time
Part time
9 months
Campus
Read more in English
CSM Academy International

Our Advanced Diploma in Tourism and Hospitality Management is a practical course that focuses on advanced skills to boost the portfolio of students from our Diploma in To ... [+]

Our Advanced Diploma in Tourism and Hospitality Management is a practical course that focuses on advanced skills to boost the portfolio of students from our Diploma in Tourism and Hospitality Management, as well as of working professionals.

This course is designed in such a way that it is for the students who want to seek a middle management position in Tourism and Hospitality sectors, for passionate staff in the industry, who desire to proceed into executive positions and for those who wish to progress into Bachelor degree programs.

Course Duration Full-time: 8 months (3-hour lessons/day, 5 days/week) Part-time: 12 months (3-hour lessons/day, 3 days/week) Course Structure

The course structure is designed to provide students with the following necessary knowledge, skills, and tools:... [-]

Singapore
July 2019
English
Full time
Part time
8 - 12 months
Campus
Read more in English

Certificate

CSM Academy International

This course is designed to provide students with a basic foundation for further studies towards a career in the Hospitality Industry. ... [+]

This course is designed to provide students with a basic foundation for further studies towards a career in the Hospitality Industry.

There are total 3 modules in total, modules are designed to address key areas for students entering the hospitality industry and are a mix of both theoretical and practical skills. The qualification also acts as a progression route towards the Diploma in Tourism & Hospitality Management in future.

Course Duration Full-time: 3 months Part-time: 4 months Course Structure

There are a total of 3 modules have to be completed and passed for the award of the Certificate in Hospitality Services.

Delivery Mode

The course is delivered face-to-face, in classroom mode.... [-]

Singapore
July 2019
English
Full time
Part time
3 - 4 months
Campus
Read more in English
CSM Academy International

Language is central to students’ intellectual, social and emotional development and has an essential role in all key learning areas. The learning experiences provided in ... [+]

Language is central to students’ intellectual, social and emotional development and has an essential role in all key learning areas. The learning experiences provided in this Certificate of Proficiency in English Course will assist students to become competent in using the language effectively in a range of contexts. Competence in English will enable students to learn about the role of the language in their own lives and their own and other cultures. They will then be able to communicate their thoughts and feelings, to participate in society, to make decisions about personal and social issues, to analyze information and viewpoints, to use their imagination and to think on the meaning made with language.... [-]

Singapore
July 2019
English
Full time
Part time
8 - 12 months
Campus
Read more in English

Diploma

CSM Academy International

The Diploma program in Business Administration (DipBA) introduces the fundamental concepts and practices of business to develop a broad-based practical understanding of i ... [+]

The Diploma program in Business Administration (DipBA) introduces the fundamental concepts and practices of business to develop a broad-based practical understanding of its context, purpose and underlying functional areas: accounting, economics, finance, marketing and management.

Whether you’re an entrepreneur, a new business manager or a professional seeking a career transition towards greater business responsibility, this Diploma employs materials and techniques that are consistent with modern principles and best practices, providing knowledge and skills that you can use immediately.

You also get the advantage of a curriculum that is overseen by an Academic advisory board and education leaders and registered with the Council for Private Education (CPE) and taught by working professionals with many years of practical business experience.... [-]

Singapore
July 2019
English
Full time
Part time
8 - 12 months
Campus
Read more in English
CSM Academy International

Diploma in Digital Media offered by the CSM Academy International leads to an Advanced Diploma in Digital Media. ... [+]

Diploma in Digital Media offered by the CSM Academy International leads to an Advanced Diploma in Digital Media.

Course Duration Full-time: 9 months (3-hour lessons/day, 5 days/week) Part-time: 9 months (3-hour lessons/day, 3 days/week) Course Structure

There are a total of 9 modules have to be completed and passed for the award of the Diploma in Digital Media.

Course Learning Objectives

The program is practical in nature and emphasizes digital practice. Its general aims are:

To provide students with the knowledge and skills required to pursue a career in the design and development of digital media. To develop students’ creative abilities through practice and evaluation of that practice, while also developing their critical understanding of their chosen specialization. To develop the students’ critical, analytical and problem-solving skills in relation to digital media design issues. To develop the students’ skills in learning to ensure that their theoretical knowledge and technical skills can be kept up-to-date in a fast-changing discipline and that they appreciate the need for continuing professional development. To provide students with practical and transferable skills, such as oral and written communication, research ability, time management, and group work, to assist them in subsequent employment or further study. Delivery Mode ... [-]
Singapore
July 2019
English
Full time
Part time
9 months
Campus
Read more in English
CSM Academy International

Successful completion of the Diploma in Tourism and Hospitality Management leads to an Advanced Diploma in Tourism and Hospitality Management to further acquire the knowl ... [+]

The current globalization enhanced by rapid advancements in Technologies – enabling easier reach of overseas destinations with lower price – results in the overall increase of The Diploma in Tourism and Hospitality Management program was developed based on the result of an informal market survey undertaken by the CSM Academy International to provide local and international students with the necessary academic knowledge of subjects in Tourism and Hospitality Management so that they are enabled to embark on a career in Tourism and Hospitality Industry.

Successful completion of the Diploma in Tourism and Hospitality Management leads to an Advanced Diploma in Tourism and Hospitality Management to further acquire the knowledge and skills for specific roles in Tourism and Hospitality.... [-]

Singapore
July 2019
Full time
Part time
8 - 12 months
Campus
Read more in English